MR Rack – Privacy Policy

Information We Collect
We may collect the following types of personal information:

• Your name and contact details (such as email address, phone number, and company name).

• Information you provide when requesting a quote, making an enquiry, or subscribing to updates.

• Technical information, such as your IP address, browser type, and how you use our website (via cookies and analytics tools).

How We Use Your Information
We may use your personal information to:

• Provide you with our racking installation services.

• Respond to your enquiries, requests, or feedback.

• Send you quotes, invoices, and project communications.

• Improve our website and services through analytics and feedback.

• Meet our legal and regulatory obligations under New Zealand law.

Sharing Your Information
We will not sell, rent, or trade your personal information.
We may share your information only:

• With trusted third-party providers who help us deliver our services (such as IT support, website hosting, or payment processors).

• Where required by law, regulation, or legal process.

All third parties are required to keep your information secure and only use it for authorised purposes.
Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to improve user experience and website performance.

• Cookies are small files stored on your device that help us recognise your browser.

• You can choose to disable cookies in your browser settings, but this may affect website functionality.

Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, in line with the New Zealand Privacy Act 2020. However, no system is completely secure, and we cannot guarantee absolute security.
Access and Correction
You have the right to:

• Request access to the personal information we hold about you.

• Request correction of any information that is inaccurate or incomplete.

To do so, please contact us using the details below.
Retention of Information
We will only keep your personal information for as long as it is needed to provide services, meet legal requirements, or resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
MR Rack Limited
Email: scott@mrrack.co.nz
Phone:+6421808265
Address: 41 Farm street Mt Maunganui